Privacy Policy

This Privacy Policy explains how Terbon Trainer processes personal data in connection with the website terbonbok.help. It applies to visitors who use the site, submit a contact form, or otherwise interact with the website.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Data processing overview

How personal data is used and shared

Purpose of use

Purposes of Processing

We process personal data to respond to contact form submissions, manage service-related communications, maintain website security, support technical delivery, and keep limited records necessary for administration and legal compliance.

Note
Processing is confined to the purposes stated in this notice.
Third-party sharing

Operational Recipients

Data may be shared with service providers that support hosting, technical delivery, security, or message handling, to the extent necessary for those functions. Such recipients are expected to process data only for the instructed purpose and under appropriate confidentiality obligations.

Note
Operational recipients are limited to those needed to run the site and handle communications.
01 · Collection

Data We Collect

We may process name, email address, phone number if provided, inquiry message, and service preferences submitted through the contact form. We also process limited technical data, including server request metadata and browser and device information, for security and delivery purposes.

The categories processed depend on the information submitted and the way the site is used.
02 · Sources

Sources of Data

Personal data is collected when a user sends a message through the contact form or otherwise communicates with us. Technical data is collected automatically through the website infrastructure when pages are accessed or requests are made.

Information is obtained directly from users or generated by the operation of the website.
03 · Cookies

Cookie Categories

The site uses essential cookies necessary for operation and security, and preference cookies used to remember privacy settings. Analytics cookies and marketing cookies are not confirmed as active and are not described in this notice as in use.

Only limited cookie categories are confirmed for this site.
04 · Controls

Cookie Controls

Essential cookies are used to operate the site and support basic functions. Preference cookies may be used to remember privacy choices. Where browser settings permit, users may block or delete cookies, but some site functions may then be limited.

Cookie settings may be adjusted through browser controls and, where available, site preference tools.
User Rights

Data Protection Rights

Subject to applicable law, individuals may have rights to access, rectify, erase, restrict, object to processing, and receive a copy of certain data. Where processing is based on consent, consent may be withdrawn for future processing without affecting prior lawful processing.

Available rights depend on the legal basis and the applicable data protection rules.
Requests

How to Make a Request

Requests should include enough information to identify the relevant data and the nature of the request. We may ask for additional information to confirm identity or to assess whether an exception applies under law.

Requests are handled through the contact channels identified in this policy.
Data Retention

Retention of Data

Personal data is kept only for as long as needed to handle the inquiry, maintain the website, meet legal obligations, resolve disputes, or enforce legitimate interests. When data is no longer required, it is deleted or anonymized according to the applicable retention rule.

Retention is based on the purpose of collection and any applicable legal obligation.
Policy Updates

Policy Changes

The current version applies from the date it is published on the website. Material changes may be indicated by an updated notice on the site or by another reasonable method of communication, where appropriate.

This policy may be revised to reflect legal, technical, or operational changes.
GDPR

Overview

GDPR Basis

Where GDPR applies, personal data is processed on a lawful basis appropriate to the purpose, such as performance of a request, compliance with legal obligations, or legitimate interests in operating and securing the website. Processing is limited to what is relevant and necessary for the stated purposes.

This notice is intended to reflect GDPR requirements for users located in the European Economic Area, to the extent those rules apply to the processing described here.
The GDPR section applies where the General Data Protection Regulation governs the processing of personal data.

Rights

GDPR Rights

Where GDPR applies, individuals may request access, rectification, erasure, restriction, portability, or objection, as applicable. A request may require verification of identity and may be refused or limited where the law permits.

GDPR rights are available subject to the conditions and limits set by law.
Privacy Contact

Contact for Privacy Matters

Email contact
contact@terbonbok.help
Telephone contact
+351 917 071 614
Postal address
Rua de Argoncilhe 1131, 4505 Santa Maria da Feira
Privacy inquiries